Independent Commission for Aid Impact (ICAI) Website Accessibility Statement

This accessibility statement applies to content published on the ICAI website.

This website is managed by ICAI. ICAI wants as many people as possible to be able to use this service. For example, that means you should be able to:

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • zoom in up to 300% without the text spilling off the screen
  • the text should be clear and simple to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We aim to meet international accessibility guidelines, however, this may not always be possible, or we may have missed a problem.

Below is a list of content that is not fully accessible:

  • Some of the content with images does not have alternative text to provide more context on the intent and purpose of the images: this is the case for our Theory of Change
  • most PDF documents are not fully accessible to screen reader software (however HTML versions are provided for most reviews from 2016 onwards and all reviews from 2018 onwards).

What to do if you have difficulty using this service

Please do get in touch if you need information in a different format or cannot use the website:

You’ll need to provide:

  • The web address (URL) of the content
  • Your name and email address
  • The format you require, for example, audio CD, braille or accessible pdf.

Our contact information


By post:

Independent Commission for Aid Impact
Gwydyr House

We will consider your request and aim to resolve it within 20 working days of receipt (more complex requests may take longer).

Enforcement procedure

If you contact us with a complaint and you are not happy with our response, please contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

The Independent Commission for Aid Impact is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons

Non-compliance with the accessibility regulations

  • Accessibility Issue:
    • Some images do not have a text alternative, so people using a screen reader cannot access the information.
    • This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
    • We have added text alternatives for almost all images by January 2021. When we publish new content we will make sure our use of images meets accessibility standards.

Disproportionate burden

Accessibility of PDF documents created prior to September 23rd 2018

Under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (“the Regulation”), we are not required to provide pdf documents created prior to 23rd September 2018 in an accessible format unless the pdf document is essential to service delivery (“Pre-2018 ESD Documents”). The Regulation permits derogation from the requirement to provide accessible Pre-2018 ESD Documents if this would result in a disproportionate burden on the provider.

All PDF documents after September 23rd 2018 have been translated into accessible html pages as of the end of January 2021 as noted under “Content that’s not within the scope of the accessibility regulations”.

We’ve assessed the burden of fixing the PDF document pre-2018 and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment in February 2021 whether or not this can be reviewed.

Content that’s not within the scope of the accessibility regulations

The regulations do not require us to fix PDFs, other documents or assets published before 23 September 2018, if they’re not essential to service delivery.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested

Testing has been conducted by the website hosting and maintenance team (

What we’re doing to improve accessibility

The guidelines have 3 levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the ICAI website.

While we are only partially compliant with the Level AA, we do plan to be fully compliant by the end of July 2021.

We monitor the website regularly to maintain this, but if you do find any problems, please get in touch at email:

Preparation of this accessibility statement

This statement was prepared on 21 September 2020. It was last reviewed on 23 September 2020.

This website was last tested on 21 September 2020. The test was carried out by The Dextrous Web Ltd (trading as dxw).

dxw carried out automated and manual testing using assistive technology, different web browsers and mobile devices using a sample of pages that represented the most commonly occurring page types.

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