Independent Commission for Aid Impact (ICAI) Website Accessibility Statement

This accessibility statement applies to content published on the ICAI website.

This website is managed by ICAI. ICAI wants as many people as possible to be able to use this service. For example, that means you should be able to:

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • zoom in up to 300% without the text spilling off the screen
  • the text should be clear and simple to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We aim to meet international accessibility guidelines, however, this may not always be possible, or we may have missed a problem.

Below is a list of the content on our website that is not fully accessible:

  • HTML versions of ICAI reviews published before 2016 are not available.
  • HTML versions of supporting documents published before September 2018 are not available.

What to do if you have difficulty using this service

Please do get in touch if you need information in a different format or cannot use the website:

You’ll need to provide:

  • The web address (URL) of the content
  • Your name and email address
  • The format you require, for example, audio CD, braille or accessible pdf.

Our contact information

Email: ICAI-Enquiries@icai.independent.gov.uk

By post:

Independent Commission for Aid Impact
Gwydyr House
Whitehall
London
SW1A 2NP

Please note, due to the COVID-19 restrictions ICAI staff are largely working from home making it difficult for us to receive post. Our general enquiries email inbox is monitored daily, from Monday to Friday.

We will consider your request and aim to resolve it within 20 working days of receipt (more complex requests may take longer).

Enforcement procedure

If you contact us with a complaint and you are not happy with our response, please contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

The Independent Commission for Aid Impact is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is not accessible for the following reasons:

  • HTML versions of ICAI reviews published before 2016 are not available. Following an assessment, we believe it is a disproportionate burden to convert our oldest reviews into HTML. More information about this decision is provided below.
  • HTML versions of supporting documents published before September 2018 are not available. Following an assessment, we believe it is a disproportionate burden to convert these documents into HTML. More information about this decision is provided below.

Disproportionate burden

Accessibility of PDF documents created prior to September 23rd 2018

Under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (“the Regulation”), we are not required to provide PDF documents created prior to 23rd September 2018 in an accessible format unless the pdf document is essential to service delivery (“Pre-2018 ESD Documents”). The Regulation permits derogation from the requirement if it would result in a disproportionate burden on the provider.

All ICAI reviews published since 2016 and all supporting documents published after September 23rd 2018 have been translated into accessible HTML pages. A large number of ICAI reviews published before 2016 and supporting documents published before September 2018 are only available in non-accessible PDF format.

We’ve assessed the burden of fixing these PDF documents and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. ICAI is small organisation with a small communications and engagement team. Our earliest reviews are not accessed as much as more recently published ones, which are all provided in HTML and contain more up to date information. We will review this again in the future if our circumstances change. We will provide accessible versions of any of these documents if we receive specific requests.

Content that’s not within the scope of the accessibility regulations

The regulations do not require us to fix PDFs, other documents or assets published before 23 September 2018, if they’re not essential to service delivery.

Any new content we publish will meet accessibility standards.

How we tested

Testing has been conducted by the website hosting and maintenance team (www.dxw.com).

What we’re doing to improve accessibility

We will review our disproportionate burden claim for the remaining PDF documents in future if our circumstances change.

We monitor the website regularly but if you find any other problems please let us know by email: ICAI-Enquiries@icai.independent.gov.uk.

Preparation of this accessibility statement

This statement was prepared on 21 September 2020. It was last reviewed on 10 August 2021.

This website was last tested on 21 September 2020. The test was carried out by The Dextrous Web Ltd (trading as dxw).

dxw carried out automated and manual testing using assistive technology, different web browsers and mobile devices using a sample of pages that represented the most commonly occurring page types.

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